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My IBM Lotus iNotes 8.5.3 FP2 WebMail application no longer works to send or reply to emails I need to get Firefox 15?

  • 6 majibu
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  • Last reply by stevenp

mschock
mschock
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As described, since I upgraded to Firefox 16.0.1 yesterday, when I access my work WebMail application of IBM Lotus iNotes 8.5.3 FP2, it will not send emails, reply to emails, or attach files to emails. I saw some similar issues posted for earlier versions, but our tech support group will not make changes and say Firefox is not a supported browser environment. So, I need to get an earlier version of Firefox until the interaction problem is fixed.

As described, since I upgraded to Firefox 16.0.1 yesterday, when I access my work WebMail application of IBM Lotus iNotes 8.5.3 FP2, it will not send emails, reply to emails, or attach files to emails. I saw some similar issues posted for earlier versions, but our tech support group will not make changes and say Firefox is not a supported browser environment. So, I need to get an earlier version of Firefox until the interaction problem is fixed.

All Replies (6)

finitarry
finitarry
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If Lotus iNotes is handling the email, what has Firefox got to do with that?

mschock
mschock Mwenye swali
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Lotus Notes operates on the server, which must be accessed through an internet browser. Notes does not reside on my computer. I have the same problem using either Firefox 16.0.1on a Mac with the most recent OS, or with Firefox 16.0.1 running under XP Pro on this laptop.

schneehase
schneehase
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Since I (and also lot of other people/friends) upgraded to Firefox 16.0.1 about a week ago, I have the same problem. And this is not the first time this happened to me. An earlier version of firefox suffered from the same problem!!!! It was fixed in the former version of Firefox 16.0.1. And now, the problem is back. Any help to solve this problem is appreciated.

Rahul
Rahul
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This is due to a change in Firefox removing the ability to used signed script. The technote below from IBM describes a workaround and a fix is due out in the next fixpack.

http://www-01.ibm.com/support/docview.wss?uid=swg21610926

MarkMurphy
MarkMurphy
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I am at Firefox 17.0, and still no fix. You guys have got to get your act together if you want any sort of business presence. It is the practice of having a release every month or two that is the problem. Other vendors aren't going to try to keep up with you, so it is up to you to make sure you don't break anything.

stevenp
stevenp
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Mark: If you are a company, you may want to use the ESR version of FF.The release schedule is less rapid. http://www.mozilla.org/en-US/firefox/organizations/faq/

Firerfox ESR 10.0 came out early this year and the next ESR "x.0" release was v17, just this fall. So there was no v11, 12, 13, 15 1,5 or 16 for ESR customers. Just 10.0.x updates for security issues and other bug fixes. BTW, there is a Fix Pack from IBM for iNotes 8.5.3 to support FF 16 & 17, but it does cause alarm/snooze issues with IE and FF v15 and older.