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Clicking on my Firefox icon does not work - why not?

orangesunset
orangesunset
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It has been working OK but not now. IE is still working OK - so not a problem with my pc? Have got Windows XP - which is meant to be reliable ? Can use IE instead - but it does not seem as useful of MF.

PS. MF has not crashed - it is just that I can no longer get to it. Clicking on the icon shows the egg times but then nothing happens.

It has been working OK but not now. IE is still working OK - so not a problem with my pc? Have got Windows XP - which is meant to be reliable ? Can use IE instead - but it does not seem as useful of MF. PS. MF has not crashed - it is just that I can no longer get to it. Clicking on the icon shows the egg times but then nothing happens.

Chosen solution

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

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All Replies (2)

philipp
philipp
  • Moderator
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Suluhisho teule

hello, can you get firefox to launch in safe mode by holding the shift-key while firefox is launching & do a reset of the browser?

Refresh Firefox - reset add-ons and settings

orangesunset
orangesunset Mwenye swali
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Don't know why MF went wrong. Can remember something similar before when service provider BT shared my screen and solved it. Clicking on the shift key was even easier. Thank you.