This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when logging into amazon, all my archived books are not listed, blank. They show the list in internet explorer but would rathewr have firefox

  • 1 jibu
  • 1 ana tatizo hili
  • 18 views
  • Last reply by cor-el

adairje69
adairje69
more options

I have bought books from Amazon.com onto my Kindle, when you do buy them they have a site in Amazon that say "manage you Kindle" and there it list all the books that you purchased. but all of a sudden the last week or more the page in Firefox shows the page numbers but not the list. It all showed when I went to internet explorer. So I am assuming that it is a Firefox issue. I called Amazon and they see the list.

I have bought books from Amazon.com onto my Kindle, when you do buy them they have a site in Amazon that say "manage you Kindle" and there it list all the books that you purchased. but all of a sudden the last week or more the page in Firefox shows the page numbers but not the list. It all showed when I went to internet explorer. So I am assuming that it is a Firefox issue. I called Amazon and they see the list.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.