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Firefox 3.6.28 crashes after every starting in normal mode, safe mode and profile manager mode too. Cleaning *.sqlite files with sqlite shell didn't help. WinXP

  • 3 majibu
  • 2 wana tatizo hili
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  • Last reply by mustdie98

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Firefox can't run in any mode, I can see only Mozilla Crash Reporter window. Such crash-report nas been done: https://crash-stats.mozilla.com/report/index/93e1c441-8294-4173-843a-2e71a2121217 I don't wanna upgrade Firefox version, so what can i do to keep using 3.6.28 version?

Firefox can't run in any mode, I can see only Mozilla Crash Reporter window. Such crash-report nas been done: https://crash-stats.mozilla.com/report/index/93e1c441-8294-4173-843a-2e71a2121217 I don't wanna upgrade Firefox version, so what can i do to keep using 3.6.28 version?

Chosen solution

That is not a useful stack in that crash report.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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All Replies (3)

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I tried FF 17.1, it started correctly once, but then it started to do the same the FF 3.6.28 done (((

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Suluhisho teule

That is not a useful stack in that crash report.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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Thank You, the problem was in some ad-tracking cookies. When it has been deleted, both FF 3.6.28 and 17.0.1 began to start correctly. Of course, it's very strange that so little thing can interrupt the work of browser so easy, but all well that ends well )