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Yahoo mail times out before it connects.

wendblake
wendblake
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I have been using Yahoo Mail and Mozilla for quite a while w/o any issues. About a week ago I started having a major issue trying to sign into my yahoo mail. It takes forever and if it connects w/o timing out anything else I do in mail has the same issue. If I go to sent box or inbox it will say 'loading email" and this can last and then "there appears to be a problem loading the message list, RETRY".

I would really appreciate support.

I am very frustrated as I am unable to use my Yahoo Mail Account the way I had been for the last 6 years.

I have been using Yahoo Mail and Mozilla for quite a while w/o any issues. About a week ago I started having a major issue trying to sign into my yahoo mail. It takes forever and if it connects w/o timing out anything else I do in mail has the same issue. If I go to sent box or inbox it will say 'loading email" and this can last and then "there appears to be a problem loading the message list, RETRY". I would really appreciate support. I am very frustrated as I am unable to use my Yahoo Mail Account the way I had been for the last 6 years.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
iamjayakumars
iamjayakumars
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Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!