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Crash ID: bp-9c353bb1-d254-4abe-8375-a6a6c2130316

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  • Last reply by cor-el

shivendrasingha
shivendrasingha
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My Mozilla firefox crashed all the time.. need help.. I am using Version 20 of Firefox OS is Window 8 Pro. Crashed ID..bp-9c353bb1-d254-4abe-8375-a6a6c2130316

My Mozilla firefox crashed all the time.. need help.. I am using Version 20 of Firefox OS is Window 8 Pro. Crashed ID..bp-9c353bb1-d254-4abe-8375-a6a6c2130316

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iamjayakumars
iamjayakumars
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Update your Java and check it out..


cor-el
cor-el
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  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.