This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Plugin Checker...PROBLEMS AGAIN!

  • 2 majibu
  • 18 wana tatizo hili
  • 15 views
  • Last reply by cor-el

ponyparty
ponyparty
more options

So, like anyone that wishes to keep their browser running as smoothly as possible, I check the Firefox plugin checker daily to see if there are any plugins and add-ons that need an update. For this round, I needed an update on Adobe Flash, and "Shockwave for Director". So I updated both.

Here is the problem- Flash updated, and is showing in the Plugin checker as up to date. However, I also updated Shockwave. Shockwave downloaded without an issue, the Shockwave site's tester states that I'm good to go, and the version on my programs list matches the one on the current download. But...when I go to the plugin checker, it still says that the Shockwave version I have is outdated. So...what gives?

So, like anyone that wishes to keep their browser running as smoothly as possible, I check the Firefox plugin checker daily to see if there are any plugins and add-ons that need an update. For this round, I needed an update on Adobe Flash, and "Shockwave for Director". So I updated both. Here is the problem- Flash updated, and is showing in the Plugin checker as up to date. However, I also updated Shockwave. Shockwave downloaded without an issue, the Shockwave site's tester states that I'm good to go, and the version on my programs list matches the one on the current download. But...when I go to the plugin checker, it still says that the Shockwave version I have is outdated. So...what gives?

All Replies (2)

ponyparty
ponyparty Mwenye swali
more options

I must also add that it still shows that status even after restarting both my browser and my computer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This seems to be caused by checking against a wrong version string on the plugin check page.

See [/questions/956079]

If you have the latest version from the Adobe website then you can ignore this problem with the plugin check website.

Latest Adobe Flash and Shockwave for Director installers and uninstallers can be found here:

Modified by cor-el