Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Soundcloud embedded player doesn't play sometimes

  • 5 majibu
  • 14 wana tatizo hili
  • 13 views
  • Last reply by cor-el

more options

I embedded the a soundcloud file in a website. It plays well in Chrome and IE, but not in Firefox 20.0.1. It should play HTML5 audio. There is a nice rotating image in the player, but no sound.

The strange thing is: some files do play in Firefox (all do in Chrome and IE) and some don't. Anyone experiencing this odd behavior? And is there anything I can do?

I embedded the a soundcloud file in a website. It plays well in Chrome and IE, but not in Firefox 20.0.1. It should play HTML5 audio. There is a nice rotating image in the player, but no sound. The strange thing is: some files do play in Firefox (all do in Chrome and IE) and some don't. Anyone experiencing this odd behavior? And is there anything I can do?

All Replies (5)

more options

Hi!

Have you asked in the Soundcloud technical forum? http://developers.soundcloud.com/support

Could you share the link to the page where you are trying to embed this element so we can take a look?

Thanks, Ibai

more options

I too have the same problems despite all the support help. However these solutions do not seem to work. Have tried everything. Begin to wonder whether there is a solution?

more options

Did you try this in a new and clean profile?

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

more options

It is a Firefox-Soundcloud issue. So creating another profile won't help. I guess we just have to wait until one of the involved parties come with a solution, or even better if they work out a solution together.

more options

Can you post a link to a publicly accessible page that doesn't require authentication (signing on)?