This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot enter data into an Allowed sites pop up.

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

When i click on a banking link an allowed pop up appears. It will only allow me to enter one digit of my registration no.

When i click on a banking link an allowed pop up appears. It will only allow me to enter one digit of my registration no.

Chosen solution

What kind of form is this?

Is this a normal HTML form or something special like one created by a plugin?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (1)

more options

Suluhisho teule

What kind of form is this?

Is this a normal HTML form or something special like one created by a plugin?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.