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Help! Back button doesn't work, new tabs won't take addresses, restart, refresh & an uninstall haven't done any good

Melindalou7
Melindalou7
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Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

Serious issues. My entire browsing history is missing, website addresses don't show in address bar, back and forward buttons don't work, when I type an address in a new tab, it opens in the old tab only. Tried restarting PC, opening Mozilla without add-ons, refreshing and even uninstalling and reinstalling-nothing is working. I tried to download Places Maintenance Add-On and Mozilla will not do it. No error messages-nothing happens. Help!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Melindalou7
Melindalou7 Mwenye swali
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I really wished that worked, but when I click to download the maintenence plug in, nothing happens. When I try to located the profile manager on firefox, it brings up a blank screen within mozilla. I tried to download the plug-in through Explorer and it can't do it.