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Yelp is not working properly, and I have been advised to enable cookies and Java Script. I have been trying for 1 hour using suggestions that don't work. Help.

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  • Last reply by cor-el

GailSR
GailSR
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Someone suggested to go to firefox > options> content > and then there is supposed to be a button that enables Java Script. It is not there. Where did it go, please? The cookies problem I have no idea how to address. Have not gotten past the Java Script problem yet. I have updated Java many, many times in the past couple of months at the suggestion of Avast.

Someone suggested to go to firefox > options> content > and then there is supposed to be a button that enables Java Script. It is not there. Where did it go, please? The cookies problem I have no idea how to address. Have not gotten past the Java Script problem yet. I have updated Java many, many times in the past couple of months at the suggestion of Avast.

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cor-el
cor-el
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You can check on the about:config page if the javascript.enabled pref is set to true.

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.