We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant play youtube videos!

  • 2 majibu
  • 5 wana tatizo hili
  • 1 view
  • Last reply by Anish

more options

When I try to play a youtube video, It shows a black screen for couple of seconds (no buffering icon either!) and then suddenly the progress bar just jumps to the end as if it has finished playing the video. This happens for some youtube videos but the same videos can be watched in IE without any issues. I tried clearing the cookies and history, but didn't work. I am on the latest adobe flash. Is there any way to fix this? Below is a youtube video that I am trying to play but firefox doesn't wanna play it!

https://www.youtube.com/watch?v=mEH6tDLKcVU

Firefox: 24.0 Flash player version: 11.8.800.168

When I try to play a youtube video, It shows a black screen for couple of seconds (no buffering icon either!) and then suddenly the progress bar just jumps to the end as if it has finished playing the video. This happens for some youtube videos but the same videos can be watched in IE without any issues. I tried clearing the cookies and history, but didn't work. I am on the latest adobe flash. Is there any way to fix this? Below is a youtube video that I am trying to play but firefox doesn't wanna play it! https://www.youtube.com/watch?v=mEH6tDLKcVU Firefox: 24.0 Flash player version: 11.8.800.168

All Replies (2)

more options

I think its an add-on problem, do you use any downloaders, it may have fetched the video and inform FF to stop downloading.

Try to use firefox in safemode.

Tell if you don't know how to start FF in safemode

more options

I have removed all the download add-on's and restarted the firefox, still the same problem. Let me check it in safemode!