This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i remove mydialseach tab?

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Deadwood

Deadwood
Deadwood
more options

Mydialsearch got loaded on my computer. I have uninstalled the program, removed the add-on in FF, run Malware bytes and AVG virus but still have a tab on FF for the search engine and it is still listed in the drop down of choices in FF search feature. I have tried removing by deleting in Managing Search Engines. It disappears from list but next time FF is opened it is back as an option and the tab is always at the top. How can I rid my computer/FF of this unwanted search engine malware?

Mydialsearch got loaded on my computer. I have uninstalled the program, removed the add-on in FF, run Malware bytes and AVG virus but still have a tab on FF for the search engine and it is still listed in the drop down of choices in FF search feature. I have tried removing by deleting in Managing Search Engines. It disappears from list but next time FF is opened it is back as an option and the tab is always at the top. How can I rid my computer/FF of this unwanted search engine malware?

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 👍 1

All Replies (2)

user633449
user633449
more options

Suluhisho teule

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Deadwood
Deadwood Mwenye swali
more options

This seems to have resolved the problem. Thank you!