This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems with audio on websites like Vimeo, Instagram, and Google Doodle

  • 3 majibu
  • 8 wana tatizo hili
  • 14 views
  • Last reply by cor-el

alfun
alfun
more options

When watching videos on websites like Vimeo and Instagram there is no audio.

When playing this Google Doodle there is also no audio. http://www.google.com/doodles/doctor-whos-50th-anniversary

I don't have any audio problems when browsing these websites with Internet Explorer though.

When watching videos on websites like Vimeo and Instagram there is no audio. When playing this Google Doodle there is also no audio. http://www.google.com/doodles/doctor-whos-50th-anniversary I don't have any audio problems when browsing these websites with Internet Explorer though.

Chosen solution

I assume that you have started the game and see the timer running?

You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
Firefox uses the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.

See also:

Read this answer in context 👍 4

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

I assume that you have started the game and see the timer running?

You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
Firefox uses the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.

See also:

alfun
alfun Mwenye swali
more options

Thanks cor-el,

Firefox was muted in my Mixer. I'm on a laptop, is there some kind of shortcut or key that you can press to mute Firefox in the Mixer? Or is the only way to mute Firefox in the Mixer is to click mute with the mouse?

I did not know that you can adjust the volume level for each application, is this a new feature that was introduced with Windows 8?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

No, this feature has been there since Windows Vista (Windows XP only has one global volume setting).
I'm not aware of a way to mute the sound apart from doing this in the volume mixer.