Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get the videos to play from Fox News - What add-on do I need. They play well on IE.

  • 4 majibu
  • 2 wana tatizo hili
  • 5 views
  • Last reply by Carm

calrey
calrey
more options

something must have been erased as I used to, but with the FF upgrades they no longer play. I can no longer view the videos from Fox News, but can view them when I use IE. I have down loaded and installed Flash player to no avail

something must have been erased as I used to, but with the FF upgrades they no longer play. I can no longer view the videos from Fox News, but can view them when I use IE. I have down loaded and installed Flash player to no avail

All Replies (4)

FredMcD
FredMcD
more options

Is it that they don't play, or don't load? Is there a player in the window? Do you get any error messages? What is the link you are using? Is there an arrow or something in the player? Try left clicking it.

calrey
calrey Mwenye swali
more options

A video window comes up but doesn't play when clicking a provided arrow in middle of screen or on arrow at bottom of video screen. don't get error messages.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.

You can find the latest Flash player versions for Firefox on this page.

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

Carm
Carm
more options

GO HERE:

http://get.adobe.com/flashplayer/otherversions/

Make sure you choose you OS version and choose OTHER BROWSERS, UNCHECK the MCAfee blaotware , download, close Firefox, run, FLASH installed