Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some filters are directing all email to a folder other than the "inbox" as it should

  • 1 jibu
  • 2 wana tatizo hili
  • 14 views
  • Last reply by Matt

more options

Why are some messages being directed to a folder other than my Inbox? Some filters are working correctly and are sent to their respective folders. Messages with no filter associated, are found in a folder that has no association with the message....into one particular folder only.

Earlier, I was unable to filter any messages to a particular folder, automatically, manually, or drag and drop.

Why are some messages being directed to a folder other than my Inbox? Some filters are working correctly and are sent to their respective folders. Messages with no filter associated, are found in a folder that has no association with the message....into one particular folder only. Earlier, I was unable to filter any messages to a particular folder, automatically, manually, or drag and drop.

Chosen solution

Have you tried Thunderbird with add-ons disabled. it is on the help menu (ALT+H)

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

Have you tried Thunderbird with add-ons disabled. it is on the help menu (ALT+H)