This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update downloads

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by FredMcD

more options

How do I know it is an authentic download. It seems when I click on something I get a pop up. I am cautious due to this happening in the past then I would download viruses. I went to help then about Firefox and it say up to date. I get pop ups saying important security reasons update is required.

How do I know it is an authentic download. It seems when I click on something I get a pop up. I am cautious due to this happening in the past then I would download viruses. I went to help then about Firefox and it say up to date. I get pop ups saying important security reasons update is required.

All Replies (1)

more options

Whenever you get a message / popup that software / files need to be updated,

DO NOT USE ANY OF THE PROVIDED LINKS.

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org.