Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

zoom percent doesn't change

  • 5 majibu
  • 3 wana tatizo hili
  • 5 views
  • Last reply by philipp

more options

I have Firefox 29 installed and I added the zoom to the new menu area.

When I hit the plus or minus signs the percent doesn't change, but the it is causing the page content to get smaller or larger.

I have Firefox 29 installed and I added the zoom to the new menu area. When I hit the plus or minus signs the percent doesn't change, but the it is causing the page content to get smaller or larger.

Chosen solution

hello, can you try to replicate this behaviour while you launch firefox in safe mode once?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Read this answer in context 👍 0

All Replies (5)

more options

Use Ctrl + ("+" sign) for zooming in and Ctrl + ("-" sign) for zooming out .

more options

Thanks that works.

But more to the point. The plus/minus do not appear to change the percentage in the pop out menu in the upper right.

Since this relates to Firefox 29 and appears to be related to the new layout, should it be reported as a bug?

I saved an image of the controls I am referring too.

Modified by Peter_m7yTZKQ3DGgwWrz

more options

Suluhisho teule

hello, can you try to replicate this behaviour while you launch firefox in safe mode once?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Modified by philipp

more options

Thanks...

It appears as though this extension is blocking the new zoom control: https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/

After safe mode worked, I disabled that extension only and the problem was resolved also.

more options

ok thanks for reporting back with those findings - at the bottom of the addon's site you have mentioned under "Developer's comment", the author of the extension also seems to acknowledge that the it currently has issues with firefox 29 and is recommending to use https://addons.mozilla.org/en-US/firefox/addon/nosquint as an alternative.