Thunderbird Community Forum

After the 128.3.0 update nothing in my email works. I can't send or receive emails. I wrote and email and since it wouldn't send I wanted to save it and could not save it. Initially I got the message that my email accounts were black listed. That stopped and I got another error message that kept repeating itself. I am not sure what that said anymore. I rebooted my computer and now it just doesn't work. I checked my settings and they are still correct.

Is there any way that I can go back to the last update? Is there anything I can do to fix this one without losing all of my saved emails? I am using Windows 11.

Hi, tbird 128.3.0 esr 64b w11p. A prob new to me. Only for MS outlook mail (aka office365 email, but no ofc365 on my laptop, just the email in tbird). -in unified folder view, my MS mail acct (it still has the "hotmail.com" address, but works), is not present -- that's the problem. A workaround is that I can choose both "unified" and "all" views together -- but while the MS mail acct now appears in the folder pane at the top, as well as in its own "place" at the "accounts" area below, that MS mail acct not longer has its messages appearing in the "message list" pane. I have to go to MS Mail's own place below, in the folder pane (as stated above),to see its msgs. in msg pane.

 I could use the "all" view, but it's not as nice & I never have had to choose that before this prob.

- I did run "repair folder" for MS mail's own inbox (again, below, in its own place below, in folder pane, accts). And I restarted t-bird.No change in behavior, unified view does NOT list my hotmail emails.

I have used & am comfortable w/config ed, but only when I have the proper instructions you may post in your potential reply (I am not a coder).

Please advise, thank you.

When i delete any message, TB get unresponsive. It couldn't show any other messages but shows blank screen when try any folder. All folders become clear with no any message inside.

I should restart the TB to be able to access again the folders and messages.

Can anyone support to fix ? or what could be the reason for this issue ?

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

Na komputerze mam zainstalowany wiele lat thunderbird , który jest skonfigurowany z pocztą wp. Cały czas było wszystko dobrze od 30 września zaczął się problem z pobieraniem poczty z wp natomiast wiadomości wysyła . Rozumiem tak to że ma problem z pop3. Komunikat jaki wyskakuje to

Logowanie na serwerze pop3.wp.pl za pomocą nazwy użytkownika angela608 się nie powiodło.

Cały czas było dobrze i nagle bez powodu wyskakuje taki problem. Proszę o pomoc w rozwiązaniu awarii

Few things:

TB frequently freezes, not responding. I assume it's due to huge file size and number of emails stored offline. Also, I often have to "repair folder" to the inbox because the message body is commonly just scrambled text or contains the message from a totally different email message or file attachments are missing, etc....

I'm using AOL, so I've accumulated about 50K emails in my account. I separated them by year, on the AOL server, in an attempt to reduce folder/file size(s). Doesn't appear to help, but doesn't make it worse. When I search for an email or sort by a column, it usually freezes for a few minutes up to a full lock up...

Also, no matter if the inbox is fully synched, the message at the bottom always seems to be "Downloading Message # out of 48,915" or whatever the new email count is at the time... After it completes the synch, I notice it starts over from "1 of " after some time.

Is there a max file/folder size that TB can handle for offline storage? Is there a way to increase the size? I don't want to delete emails as I need to reference years of archives on a regular basis. Do I completely delete (and data) and reinstall?

Thanks!

When I open my Thunderbird e-mail on my PC, I immediately receive a pop-up saying "failed to connect to server hp110.hostpapa.com." Hosp Papa is a web site manager that I use, not a server, at least that is what I was told when I called them about the issue. I ignored it for a while and everything worked, but now I can't send e-mails. I can receive no problem. I have a business to operate, and it is getting very difficult when I cannot receive e-mails. Can you please tell me what to do? How do I find out what version of Thunderbird I have? Thanks! Bev

Random Incoming messages get automatically sent to Trash after they have been read. The message can be moved back to Inbox but they automatically move back to Trash. How do I prevent this?

Hi In the last month or so, this has started happening.

I will open a message in my inbox. Maybe I have done a search for messages from a particular person. I open the message. When I close it, the in boxes for both of my email account suddenly say NO MESSAGE FOUND.

If I close and re-open the program, all my messages are there. But when I get the NO MESSAGE FOUND in the sapec where my emails shou;ld be - the same message appears for every folder I open.

Whats this all about?

I am running thunderbird over an ssh -Y connection on my local LAN. The application runs with no visible (to me) problems, other than those reported in the console window. So, when it starts, it gives some GFX1/glxtest messages which I assume come from the fact that it runs remotely and some numbers reported to glxtest do not make sense (thunderbird runs on a dual GPU laptop, with the nvidia card enabled in performance mode). Then it says it cannot deduce the GPU vendor but I still get normal (if not a bit slow) GUI output.

Then I get console errors mostly from the calendar, which have to do with my google account, but the most worrying one is this one: "Assert failed: Calendar manager initialised calendars before loadCalendarComponent ran on the first 3pane window. This should not happen.\n "

Are they important and can I do something about it? (Screenshot attached)

Thanks for your time!

Nestor

Since the big upgrade in July(?), two things happen:

1. When I open Thunderbird, it shows "No messages found" before it loads my folders. 2. More frustratingly, after I send a message, an hourglass sign appears and Thunderbird hangs for about 30 seconds, during which I can't do anything.

Neither of these had been an issue before the upgrade. I keep checking for new updates in the hope that these will be fixed, but so far the problems have persisted. I am using POP and have the most up to date version of Thunderbird. Tried to run it in Troubleshoot mode - the problems are still there. Please help resolve this.

After a short while (2- 4 minutes), the program freezes and does not display emails.

Is et because I have reach the storage limit for Thunderbird? I have 20 accounts with mails

Application Thunderbird Version 128.2.3esr Build-ID 20240920043836

I'm trying to use the MS Teams function of Owl and joined a meeting to find that I can't see video because "Firefox is missing a plugin". After doing some searching I believe this is the fact that I can't I can't find the plugin page on Thunderbird, like Firefox where you can go to plugins and see the OpenH264 codec.

Is it possible to enable the plugins page on Thunderbird and install/setup the OpenH264 plugin in Thunderbird, is there some hidden option in about:config I can change?

Four months ago, I tried to change a POP3 account to an IMAP account. That didn't work, but when I returned the settings to their POP3 configurations, I stopped being able to get email from that account on Thunderbird. I would see, in the wee progress bar at the bottom, the confirmation that Thunderbird was reaching out to Comcast, which said [username@]comcast.net: Host contacted, sending login information. It would sit in that condition for a few minutes and then send the error message "Login to account "[username@comcast.net" failed. Login to server mail.comcast.net with username [username@comcast.net] failed. That error message offers me the options to enter a new password (which I tried once, but it made no difference at all), to cancel, or to retry. Retry gets exactly the same response, and cancel closes the error message until Thunderbird tries to go fetch mail again.

I had assumed that I'd made a hash of the IMAP/POP3 configurations, and sucked it up, using Comcast's far inferior webmail system. My other two Comcast accounts worked perfectly, connecting to Comcast's mail servers and downloading my emails. Until yesterday. Now, even though I've changed nothing at all, I am suddenly getting the login failed error message for all three of my Comcast accounts. All three accounts are accessible through the webmail.

I would LOVE some advise on how to persuade Thunderbird to resume talking with Comcast.

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this?

Thanks for your help.

John E Anderson

Spontaneous appearance of new folders among Local Folders:

Another Thunderbird user, a member of our computer club, has experienced a strange event in his TB folder structure. He regularly saves incoming emails to his Local Folders (from one or other of two IMAP accounts). Recently he has found that new folders have appeared spontaneously among his Local Folders, usually bearing the name of an existing folder with name suffixed with "- 1" then "- 2", as in "<oldname> - 1". One folder seemed to be a copy of an old folder including most of its contents; others have had only one, or no contents.

Host OS is Windows 10. Our member has Version 128 of TB with automatic updating. We have replaced his Profile (by renaming the old Profile) but the problem has returned. At the return one of the new folders has a name of this form: "<Personal name of friend>.msf.compact - backup".

Has anyone else seen this behaviour? What might be the cause? Do we need to uninstall and reinstall Thunderbird to cure this sickness?

(Our computer club is Melbourne PC User Group, Australia.)

This is a continuation of a problem I reported earlier... https://support.mozilla.org/en-US/questions/1442170

Updating to version 115.9 did not solve the problem. Today I updated to 115.10.1 and the problem persists. Thunderbird is also recommending that I update to version 116, but I don't even see that listed on the Mozilla web page for the change logs.

Thunderbird 115.10.1, Mac OS 10.13.6, iMac 20-in Early 2008 model.

I can open Thunderbird and check mail in multiple accounts. If I close the Thunderbird window (but leave the app running), CPU usage will eventually jump up to more than 100%. It does not happen right away, but could take 10 minutes or so. Currently it is at 115% processor usage. If I open the Thunderbird window again, the processor usage drops to under 8%, then drops again to below 0.4%.

I was trying to help a friend set up her Gmail account in Thunderbird and after putting in all the settings, a window popped up asking me to allow Thunderbird to access Gmail, but the button to select allow was at the bottom of the window, below the bottom of my screen, and there was no way to scroll all the way down. I also was unable to make the window smaller. So I was unable to set up the account.

I figured this was a problem caused by Google, because I had set up an account with another provider (Sonic) without trouble. But when I tried to work with the address book for that account, I ran into problems with the Thunderbird window being too wide for the screen, and it was very difficult to access buttons there too. I had to move the entire window sideways off the screen, and extend the window even further to find the edit button. I never did find a save button that I assume is on the bottom of that window.

On my own system I still use a very old version of Thunderbird, and never run into such problems, but this newest version that I downloaded a few days ago looks and functions quite different. Also my friend is on a Mac, and my own system is a PC, so perhaps the Mac version functions differently than the one for PC?

I would appreciate any insight to adjust the windows to a workable size on the screen, and to set up my friend's Gmail account.

Thanks so much.