This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Having done everything possible, why won't firefox download?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 9 views
  • Last reply by cor-el

Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

All Replies (2)

hello Andy,

                  If you want to download firefox please visit this link and follow the instruction which will really help you out as you may be skipping few step and after that do reply on the forum.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows?esab=a&s=how+to+download+firefox&r=1&as=s

regards, GAUTAM SHARMA.

Try this instead:

You may have to disable your anti-virus software temporarily if the problem persists.