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Copies of my Thunderbird "Sent" messages are supposed to be copied to my Comcast webmail "Sent" folder but they aren't. Is this because Comcast uses POP3?

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  • Last reply by user01229325

I use Thunderbird as my email client for my Comcast webmail account on my Windows 8 computer. In "Copies & Folders" under Thunderbird's "Account Settings", I have checked "When sending messages, automatically: Place a copy in: 'Sent' Folder on:" my Comcast email account. But they never show up there. Is this because Comcast uses POP3 instead of IMAP? When I installed Thunderbird, I let it do its thing by itself; I did not know that I was supposed to select "POP3" and then configure it manually. Would this be why my Thunderbird "Sent" messages are not being copied to my Comcast "Sent" folder? Do I need to remove my current Comcast account within Thunderbird and start over? If so, is there any way to get the messages that I have already sent via Thunderbird copied to my Comcast "Sent" folder before I have to remove my account in Thunderbird and do it over? I don't want to save my messages to my local hard drive because every time I have ever lost an important email message, it was because my hard drive died. I know that I could use any webmail service to keep sent mail on remote servers and never use Thunderbird at all. But I need an email client to be able to send full webpages, rather than just links to webpages, to my email recipients and Thunderbird is the one that I have chosen.

Thank-you to anyone and everyone who answers my questions. I truly appreciate your ability and willingness to spend your time and your effort to help a total stranger!!!!!!!

-- Dandelion Jane "The LORD bless you and keep you...."

P.S. — I made the same mistake about POP3 when I set up my Mom's Thunderbird account, so if this is really a big mistake, I need to know so that I can redo her Thunderbird account before she starts using it! I thank all of you again!

I use Thunderbird as my email client for my Comcast webmail account on my Windows 8 computer. In "Copies & Folders" under Thunderbird's "Account Settings", I have checked "When sending messages, automatically: Place a copy in: 'Sent' Folder on:" my Comcast email account. But they never show up there. Is this because Comcast uses POP3 instead of IMAP? When I installed Thunderbird, I let it do its thing by itself; I did not know that I was supposed to select "POP3" and then configure it manually. Would this be why my Thunderbird "Sent" messages are not being copied to my Comcast "Sent" folder? Do I need to remove my current Comcast account within Thunderbird and start over? If so, is there any way to get the messages that I have already sent via Thunderbird copied to my Comcast "Sent" folder before I have to remove my account in Thunderbird and do it over? I don't want to save my messages to my local hard drive because every time I have ever lost an important email message, it was because my hard drive died. I know that I could use any webmail service to keep sent mail on remote servers and never use Thunderbird at all. But I need an email client to be able to send full webpages, rather than just links to webpages, to my email recipients and Thunderbird is the one that I have chosen. Thank-you to anyone and everyone who answers my questions. I truly appreciate your ability and willingness to spend your time and your effort to help a total stranger!!!!!!! -- Dandelion Jane "The LORD bless you and keep you...." P.S. — I made the same mistake about POP3 when I set up my Mom's Thunderbird account, so if this is really a big mistake, I need to know so that I can redo her Thunderbird account before she starts using it! I thank all of you again!

All Replies (1)

Email clients only interact with the Inbox on POP email servers. It is not going to place messages sent from your computer with any email client in the email server Sent folder.

You need to check with Comcast to see if they even offer IMAP in your area. They are just now starting to offer it in some locations. They are about 10 year behind the times.