We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do i set master password , have tried all as it says, not go to page.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

kogwas
kogwas
more options

I cannot get into page chrome://pippki/content/resetpassword.xul this will not open Can you help me on this matter. Ken

I cannot get into page chrome://pippki/content/resetpassword.xul this will not open Can you help me on this matter. Ken

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

That's for resetting the Master Password.

See this - https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can rename the key3.db file (key3.db.old) and logins.json file (logins.json.old) and a possible signons.sqlite file (signons.sqlite.old) or move them to another folder to make it possible to undo the action. You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.

You can use this button to go to the currently used Firefox profile folder: