Microsoft outlook has blocked out the emails I had on Firefox and forced me to change my email address. How can I get my emails back from my previous email add
My previous email was bashman26@hotmail.co.uk. For some reason Microsoft outlook have blocked it out and forced me to create another email address. There is a lot of information in the previous emails that I need, how can I get back to them. Microsoft have told me that I cannot reestablish the previous email address. I didn't know they could be so dictatorial.
All Replies (4)
hello BevSimmons, sorry but we are unable to help you regaining access to third-party service accounts - you'll have to contact outlook's support about that...
Check the filter, blocking options on the account. Also, make sure the e-mail on file is correct.
How do I check the filter blocking options. I'm a newby.
- If you are using the Microsoft Windows Live program;
Check the account information. On the far left top, under the icon,
press the box with the arrow. and select Options, then Email Accounts.
Select the e-mail account with one click. On the far right, press Properties.
General; check the information is correct.
Server; My Mail Server. Mine is;
http://mail.services.live.com/DeltaSync_v2.0.0/sync.aspx
Login Name and Password; re-enter the information
- Using a web browser, go to Live.com and sign in.
At the top right, look for your name. Just to its left, click the tool icon.
Select Options. Under Preventing junk email, right click on Filters and reporting and select Open New. Look thru the settings. If there is something you need help on, just ask. Once you are done, close that page.
Under Preventing junk email, right click on Safe and blocked senders. Look thru and check each listing