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The "reset" button at the bottom of the Master Password Reset page is missing on back Android versions like htc Desire

  • 2 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Theabeanster

Theabeanster
Theabeanster
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On htc Desire phone, enter chrome://pippi/content/resetpassword.xul in the Android Firefox browser. Returns a page with warning message, "If you reset your master password, all your stored web and email passwords...will be deleted. Are you sure you want to reset your master password?"

I scanned the page up, down, and sideways and there's no button to agree to reset. When I went into Firefox on my laptop, there was a "reset" button at the bottom of the page. It seems to be missing from my Android version. The htc Desire phone I'm using is at 2.15.652.3

On htc Desire phone, enter chrome://pippi/content/resetpassword.xul in the Android Firefox browser. Returns a page with warning message, "If you reset your master password, all your stored web and email passwords...will be deleted. Are you sure you want to reset your master password?" I scanned the page up, down, and sideways and there's no button to agree to reset. When I went into Firefox on my laptop, there was a "reset" button at the bottom of the page. It seems to be missing from my Android version. The htc Desire phone I'm using is at 2.15.652.3

All Replies (2)

jayelbe
jayelbe
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Hi Theabeanster

I just tried the URL you provided and didn't see anything at all, so this might well be a feature that's only supported on desktop. Sorry. :(

If you want to remove your master password, browsing history, etc, there are other ways. For example:

  1. With Firefox running, go to the Android app switcher (the screen with thumbnails of your running apps)
  2. Hold down on Firefox's thumbnail and press App info
  3. Press Clear data

This will reset Firefox completely, including your saved passwords, but also bookmarks, history, addons, etc. Not sure if that's helpful?

Thanks.

Theabeanster
Theabeanster கேள்வியின் உரிமையாளர்
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Perhaps I wasn't clear. This is an Android Firefox problem, not a desktop or laptop Firefox problem. The Master Password cannot be removed or reset (on an htc Desire) as things strand. Perhaps you haven't implemented the Master Password on your phone? If you had done, when you went to the url specified (which is the one provided by Mozilla for resetting your Master Password) ON YOUR PHONE, not on the laptop or desktop, the page comes right up in your Firefox browser on that phone.

And BTW I don't need a primer in phone use or Firefox use. There is just a MISSING BUTTON on the page that comes up--once again on the PHONE--and that same page on the laptop DOES have a button, which is how I know it's missing on the phone implementation.

The horse has been beaten to a pulp. If anyone is interested in looking at the 2.x versions of Android (and there are lots of phones out there still running it), this would be a problem that needs to be addressed. The Master Password cannot be removed or reset without it!