We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 31.4 duplicates email for Google Mail

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by davenz

Tom
Tom
more options

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder.

How can I fix this problem?

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder. How can I fix this problem?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

Read this answer in context 👍 0

All Replies (4)

davenz
davenz
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

christ1
christ1
  • Top 25 Contributor
more options
How can I fix this problem?

This isn't a problem, it's a Gmail feature. Understand how Gmail labels work. https://support.google.com/mail/answer/77657?hl=en https://support.google.com/mail/answer/6581?hl=en

If you don't care about 'All Mail' and 'Important' folders unsubscribe from them in Thunderbird.

Tom
Tom கேள்வியின் உரிமையாளர்
more options

Thanks, Dave.

I didn't need to delete my existing account in Thunderbird. Once I changed the settings in GMail, and then refreshed Thunderbird, those silly folders disappeared.

I also tested your settings for Sent Mail, and GMail did save the message in the Sent folder, which Thunderbird synced down to my local copy.

Thanks for "translating" the Google ignorance. :)

Tom

davenz
davenz
more options

Pleasure, glad it helped.

Cheers, Dave