This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get an error message sending most emails. I click out, and after multiple attempts can send.

  • 6 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by scottallen73

I get the attached error message about half the time I attempt to send an email. I click out of it and eventually after two to five attempts the email will send.

Please help,

Thank you

Scott

I get the attached error message about half the time I attempt to send an email. I click out of it and eventually after two to five attempts the email will send. Please help, Thank you Scott
Attached screenshots

All Replies (6)

What is your anti-virus software?

I disabled the antivirus part of Bullguard and the error disappeared. I sent about 7 or 8 test emails and no error message. I hope you have a fix because I am paid up on bullguard on five computers for two more years.

Don't let your anti-virus software scan your Thunderbird profile folder. Don't let it scan incoming and outgoing messages. Don't let it scan attachments. Don't let it intercept your secure connection to the server. Remove any extensions it may have installed for Thunderbird.

That is too extreme. This error is annoying, but it is not worth disabling Bullguard. I went into the advanced options, but I cannot find a way to removing scanning on the smtp. Instead I went into the firewall section and I changed it to incoming only and disabled smtp. I sent 6 emails without the error. I will monitor to see if this fixes it. Thank you for putting me onto my anti-virus. You were a big help.