This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't import Bookmarks - Freezes Firefox.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by FredMcD

I have downloaded Firefox 35.0.1 for MAC running OSX 10.9.5 Mavericks.

Every time I try to import bookmarks it just freezes Firefox. Tried the feature to import from another browser (Safari and Chrome) as well as importing from a saved HTML file. None work.

I get an error message pop up telling me that Firefox is trying to run a script that is non-responsive. I have to force quit the application.

My machine is clean. I just had the Apple store re-format the entire drive and load OSX Mavericks fresh as a mew machine instal, so there is definitely no junk on my machine that should be causing the problem.

Bookmark imports have always worked easily and without a problem before.

Can anyone help please?

I have downloaded Firefox 35.0.1 for MAC running OSX 10.9.5 Mavericks. Every time I try to import bookmarks it just freezes Firefox. Tried the feature to import from another browser (Safari and Chrome) as well as importing from a saved HTML file. None work. I get an error message pop up telling me that Firefox is trying to run a script that is non-responsive. I have to force quit the application. My machine is clean. I just had the Apple store re-format the entire drive and load OSX Mavericks fresh as a mew machine instal, so there is definitely no junk on my machine that should be causing the problem. Bookmark imports have always worked easily and without a problem before. Can anyone help please?

All Replies (1)

Does the message say what script? Did Firefox crash?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.