This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I was trying to use the new HELLO chat, but it does not allow the chat initiator to select which camera to have as active. When will this be resolved?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by guigs

jthistlejr
jthistlejr
more options

When starting a chat session using HELLO you cannot select your video or audio preference. Once in the chat session, you still do not have the ability to alter which video and audio source are in use. This seems to be a developmental oversight. The recipient of the chat invitation does have the proper functionality to alter their sources. When will this be corrected?

When starting a chat session using HELLO you cannot select your video or audio preference. Once in the chat session, you still do not have the ability to alter which video and audio source are in use. This seems to be a developmental oversight. The recipient of the chat invitation does have the proper functionality to alter their sources. When will this be corrected?

All Replies (1)

guigs
guigs
more options

Hi jthistlejr, This functionality does exist. Click on the microphone icon or video camera icon in the active video chat in order to select from the permissions drop down. Also see: