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I can't receive emails in Thunderbird. Settings look correct. Not sure what the problem is.

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  • Last reply by christ1

My internet provider (TWC) said I should contact you about this. I have two email accounts assigned to Thunderbird, but I'm receiving incoming email to just the one account. I can send emails on mine, but can't receive any. The second email account sends & receives just fine. TWC said my incoming is mail.twc.com & the port is110. I see under my settings there is no "Outgoing server (SMTP)" showing under Security settings on the list. The second email account does show this setting. I can access new incoming emails logging on to TWC site, but can't retrieve them opening in Thunderbird. Please advise. Thanks.

My internet provider (TWC) said I should contact you about this. I have two email accounts assigned to Thunderbird, but I'm receiving incoming email to just the one account. I can send emails on mine, but can't receive any. The second email account sends & receives just fine. TWC said my incoming is mail.twc.com & the port is110. I see under my settings there is no "Outgoing server (SMTP)" showing under Security settings on the list. The second email account does show this setting. I can access new incoming emails logging on to TWC site, but can't retrieve them opening in Thunderbird. Please advise. Thanks.

All Replies (1)

If your problem is about receiving messages, why are you worried about the 'Outgoing server'? https://support.mozilla.org/en-US/kb/cannot-receive-messages