Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all emails to one contact bounced back for last week. He wants to receive my emails.

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 17 views
  • Last reply by user01229325

Since last weekend, all emails to one of my friends have bounced back to me. We've been sending emails back and forth for years. I've spoken to him and he wants to continue to receive my emails. So it's not from his side. I sent an email tonight to him from the website of my internet provider and it looks as if it went through. But emails from my computer tonight were bounced back. I hate to use the website. All other contacts are receiving my emails with no problem. Any help would be appreciated. Thanks in advance.

Since last weekend, all emails to one of my friends have bounced back to me. We've been sending emails back and forth for years. I've spoken to him and he wants to continue to receive my emails. So it's not from his side. I sent an email tonight to him from the website of my internet provider and it looks as if it went through. But emails from my computer tonight were bounced back. I hate to use the website. All other contacts are receiving my emails with no problem. Any help would be appreciated. Thanks in advance.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Two completely different servers. There is no comparison between using webmail and sending through a SMTP server. Your IP or your provider is blacklisted for spam as per the rejection notice. Follow the steps in the link to fix or live with it. No one here can help you.

Read this answer in context 👍 0

All Replies (5)

What is the message that comes back with the rejected message?

Reporting-MTA: dns; dsmdc-mail-omta-03 [10.4.20.34] Received-From-MTA: dns; 50-82-148-120.client.mchsi.com [50.82.148.120] Arrival-Date: Mon, 30 Mar 2015 20:20:12 -0500


Final-recipient: rfc822; Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 553 5.3.0 97.64.187.24 Rejected - see http://emailadmin.registeredsite.com Last-attempt-Date: Mon, 30 Mar 2015 20:20:13 -0500

The link in the return message explains the problem and how to fix it. Thunderbird just delivers you email to your providers server. It has no control over other servers rejecting it.

the email from my ISP website appears to have gone through. Yet my emails sent through Thunderbird don't . How to explain this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Two completely different servers. There is no comparison between using webmail and sending through a SMTP server. Your IP or your provider is blacklisted for spam as per the rejection notice. Follow the steps in the link to fix or live with it. No one here can help you.