This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

computer crashed lost mozilla bookmarks how to retrive them

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 13 views
  • Last reply by cor-el

jshow
jshow
more options

Computer crashed and lost apps when recovered I reinstalled mozilla but lost my bookmarks. How can I recover them. I tried the help suggestions but still couldn't located bookmarks before crash. Using windows 8.1 on PC. I was able to save my files and folders. Thank you

Computer crashed and lost apps when recovered I reinstalled mozilla but lost my bookmarks. How can I recover them. I tried the help suggestions but still couldn't located bookmarks before crash. Using windows 8.1 on PC. I was able to save my files and folders. Thank you

All Replies (2)

Scribe
Scribe
more options

Hi, first open bookmarks > Show All Bookmarks > Import and Backup >Restore, and see if you have a backup there.

If not, please see - Profiles - Where Firefox stores your bookmarks, passwords and other user data.

And Recovering important data from an old profile.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you have a c:\Windows.old folder.

You can use this button to go to the currently used Firefox profile folder:

The "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.