This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some mails will not open, when clicked on, the last opened mail's addressline appears with a blank mailarea.

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by christ1

It started with a message, "your inbox is full, try to delete some mails". The message seemed odd, to my knowledge there is not space limitation in the program. After deleting a number of mails with big enclosures, some mails will not open. When clicked on, it seems as if another mail is opened, namely the last one opened, only that the text area is blank. It has happened before but then the mails did open but contained html code and fragments from other mails. New mails open without problems. It is only some old mails that is affected.

It started with a message, "your inbox is full, try to delete some mails". The message seemed odd, to my knowledge there is not space limitation in the program. After deleting a number of mails with big enclosures, some mails will not open. When clicked on, it seems as if another mail is opened, namely the last one opened, only that the text area is blank. It has happened before but then the mails did open but contained html code and fragments from other mails. New mails open without problems. It is only some old mails that is affected.

All Replies (1)

You should first create a backup of your profile folder, just in case. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder