This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

ever since the last update you can't open anything in a new tab or window, the right click menu is so long and full of content it is unuseable

needyourhelpplease
needyourhelpplease
more options

The right-click menu does not work. There are also too many options that are unnecessary, and cannot be removed. The menu has to be scrolled through because there are too many options. This extended menu does not always appear, but the short menu does not work either. Right clicking to open a new tab, window, or private window does not work.

The right-click menu does not work. There are also too many options that are unnecessary, and cannot be removed. The menu has to be scrolled through because there are too many options. This extended menu does not always appear, but the short menu does not work either. Right clicking to open a new tab, window, or private window does not work.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

A couple years ago, there was a glitch between Firefox and the Firebug extension that broke the layout of the right-click context menu...

If the menu looks normal in Firefox's Safe Mode, you can check for extension updates on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then click the "gear" button above the list and Check for Updates.