This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird is frozen on my Mac. Can not "Quit" Thunderbird or "Shut down" the computer.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by oddier

oddier
oddier
more options

Thunderbird is frozen on my Mac. Can neither "Quit" Thunderbird nor "Shut down" the computer.

Thunderbird is frozen on my Mac. Can neither "Quit" Thunderbird nor "Shut down" the computer.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Mac in safe mode

Still In Mac safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

Read this answer in context 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Mac in safe mode

Still In Mac safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

oddier
oddier கேள்வியின் உரிமையாளர்
more options

oddier said

Thunderbird is frozen on my Mac. Can neither "Quit" Thunderbird nor "Shut down" the computer.

Hi Mery. I already found the solution by myself. The only thing I had to do was to "Force Quit" the program. Thanks for your answer. Best wishes, Oddier