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i get this "the connection was reset" message .. but i can load other page like facebook google and youtube.. and i notice that only https:// pages load. why?

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  • Last reply by John99

if i try to load a page, "the connection was reset" message will appear.. and if try to add https:// at the beginning of an address it will load but it is insecure.. and also it has a gray warning triangle.. what should i do? please help

if i try to load a page, "the connection was reset" message will appear.. and if try to add https:// at the beginning of an address it will load but it is insecure.. and also it has a gray warning triangle.. what should i do? please help

All Replies (2)

hi, sorry for your problem.check your internet connection then restart browser and also make sure that the webpage you visiting contains what type of security (https/http).


thank you

Firefox will try to keep you safe and so if you have used both http and the secure https version of a page will use the https method.

This forum thread should have a green padlock check

As for the connection being reset there are a few possible reasons including problems with the site you are trying to use or problems with internet connection or speed. If it is only a few problem sites it may be that you need to clear the cookies for that site. The grey warning triangle may be normal for a particular site. See also