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Refreshed Fire fox on windows 10,now can't go to certin websites

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by cor-el

I was having trouble with Zynga and trying to play a game on their site. They gave me advice on how to "refresh" fire fox,and after I did,I now can not go to Zynga's website,or go to Facebook. Seems Firefox has updated to 40.02,and now nothing works! I am using windows 10 .

I was having trouble with Zynga and trying to play a game on their site. They gave me advice on how to "refresh" fire fox,and after I did,I now can not go to Zynga's website,or go to Facebook. Seems Firefox has updated to 40.02,and now nothing works! I am using windows 10 .
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try to disable HTTPS scanning in Avast Web Shield.

Open the Avast dashboard on the affected system.
Select Settings from the left sidebar menu.
Switch to Active Protection.
Click on Customize next to Web Shield.
Uncheck the "Enable HTTPS Scanning" option and click ok.
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All Replies (5)

What security (anti-virus) software do you have?

There is security software like Avast and Kaspersky that intercept secure connections and send their own certificate.

You can try to copy the cert8.db file in the "Old Firefox Data" folder on the desktop to the current profile folder.

You can use this button to go to the current Firefox profile folder:

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Try to disable HTTPS scanning in Avast Web Shield.

Open the Avast dashboard on the affected system.
Select Settings from the left sidebar menu.
Switch to Active Protection.
Click on Customize next to Web Shield.
Uncheck the "Enable HTTPS Scanning" option and click ok.

Oh Bless You cor-el! That did the trick!! I have been stressing over this all day!!