We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can I retreive my email from Thunderbird after doing a factory reset on my laptop

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by christ1

mztnslim24
mztnslim24
more options

After upgrading to Windows 10 my programs & laptop where not operating correctly so I recently did a Factory reset on my laptop. In order to go back to my previous Windows 8. I used Thunderbird for my emails and created many archived folders. Is there any way for me to get all those emails/folders loaded back into Thunderbird on to my laptop?

After upgrading to Windows 10 my programs & laptop where not operating correctly so I recently did a Factory reset on my laptop. In order to go back to my previous Windows 8. I used Thunderbird for my emails and created many archived folders. Is there any way for me to get all those emails/folders loaded back into Thunderbird on to my laptop?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You'd need a backup of your Thunderbird profile folder. Whether you created one or whether one has been created automatically prior to 'factory reset' (whatever that means) I don't know. My best guess is the answer to both is 'no'.