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I pressed "Refresh Firefox" now every time I try to print a google email, Firefox crashes

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  • Last reply by cor-el

skapplerlaw
skapplerlaw
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I use Firefox and gmail. My computer was running slow so I pressed "Refresh Firefox". Now, every time I try to print a google email, Firefox crashes. In fact, every time I press any "print" related function key, Firefox crashes. My printer works fine because I can print Word documents. Help.

I use Firefox and gmail. My computer was running slow so I pressed "Refresh Firefox". Now, every time I try to print a google email, Firefox crashes. In fact, every time I press any "print" related function key, Firefox crashes. My printer works fine because I can print Word documents. Help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.