Why Can't I send emails when away from my home network?
I can receive emails from people on my Mozilla Thunderbird while away from my home network but cannot send them. The email moves from the drafts to the sent box but the client does not receive a email.
All Replies (6)
Some providers have specific settings to use when off-net. You might check with your provider.
Do you mean the .biz part of the email address?
We are just on a personal internet connection not a business network.
Do you mean the .biz part of the email address?
No this has nothing to do with it.
We are just on a personal internet connection not a business network.
Are you using the ports that your provider recommends when not on THEIR network and are you using using authorization? Again you ISP or email provider would know the answer to these questions.
Are you getting any error messages when the send fails? They are usually a clue to the problem.
yes we get a message that says
Can't connect to SMTP server 217.13.200.24 connect error 10060
Post your Thunderbird troubleshooting info and lets see your server settings.
Help Menu-Troubleshooting Information Clear the check box to Include Account names click Copy to Clipboard Come back here and paste that info into a reply window