This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Norton doesn't recognize Firefox 43.0.2 on my system?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by philipp

When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

When I try to manage my Norton account, I get a message that I need to load in the latest version of Firefox. When I look at the version I have in my system it shows 43.0.2 . No matter what I do, the latest version of Firefox is not recognized. Norton isn't the only software that doesn't recognize the latest version. Facebook is another not recognizing the latest version. My system is a HP desktop that's about 5 or 6 years old. Don't know what to do, I've reloaded a number of times but nothing gets recognized.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

hi, you could check if your firefox user agent settings got customized, like explained in the following article: How to reset the default user agent on Firefox