Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop Firefox from asking me to update passwords that haven't changed?

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by modhatter

I use the saved passwords feature. When I change my passwords, Firefox asks if I want to update the saved password. This is useful and I wish to keep this feature.

However, within the past few days I'd say, Firefox started asking if I wanted to update passwords that have NOT changed. The username and password are the same as they were a week ago, and have been the same all week, yet every time I use them, Firefox asks if I want to update the password. It is really irritating, and raises security questions.

I use the saved passwords feature. When I change my passwords, Firefox asks if I want to update the saved password. This is useful and I wish to keep this feature. However, within the past few days I'd say, Firefox started asking if I wanted to update passwords that have NOT changed. The username and password are the same as they were a week ago, and have been the same all week, yet every time I use them, Firefox asks if I want to update the password. It is really irritating, and raises security questions.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi modhatter, That does sound undesirable. I understand that the password manager is asking you to update passwords when it has already been stored.

In order to further investigate please try the following:

  1. In the "Show Passwords" of the Preferences menu, are there more than one entry stored for a site that this happens on?
  2. Is this feature in about:preferences#security
[ ] remember logins for sites 

marked?

Read this answer in context 👍 0

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi modhatter, That does sound undesirable. I understand that the password manager is asking you to update passwords when it has already been stored.

In order to further investigate please try the following:

  1. In the "Show Passwords" of the Preferences menu, are there more than one entry stored for a site that this happens on?
  2. Is this feature in about:preferences#security
[ ] remember logins for sites 

marked?

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.

guigs, that appears to have solved things. I did in fact have an old user name and password on the site I most often encountered this problem on. When I deleted the old user name, the prompt stopped appearing.