This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error msg when loading videos built into web page

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Paul

hydroxy
hydroxy
more options

I always view stories on www.smh.com.au

Since downloading Firefox I get an error when pages load with inbuilt videos.

The error message is error code: Media_ERR_SRC_NOT_SUPPORTED

I always view stories on www.smh.com.au Since downloading Firefox I get an error when pages load with inbuilt videos. The error message is error code: Media_ERR_SRC_NOT_SUPPORTED

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I tried that page (on my desktop copy of Firefox) and got the same message, but it soon stopped and the video played.

You may wish to try to loading the page in desktop view. You can read more about how to do this here.

I hope this helps, but if not, please come back here and we can look into a different solution for you.