This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Synchronisation with Office 365 Exchange is failing

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by miguelam

miguelam
miguelam
more options

Since yesterday, IMAP synchronisation of CityU (Office 365 Exchange) email with Thunderbird didn't retrieve all the folders and filed messages. I cannot even send messages from Thunderbird. Do you know why? (I tried in both my office and my laptop computers and the same problem occurred.) Thank you.

Since yesterday, IMAP synchronisation of CityU (Office 365 Exchange) email with Thunderbird didn't retrieve all the folders and filed messages. I cannot even send messages from Thunderbird. Do you know why? (I tried in both my office and my laptop computers and the same problem occurred.) Thank you.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you have an error message? Are you using SMTP/IMAP or the exchange add-on?

miguelam
miguelam கேள்வியின் உரிமையாளர்
more options

IMAP and no error but some computing staff told me it was a problem of Microsoft and they fixed it over the weekend.

Thanks!