This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Your connection is not secure" when trying to access Google or Yahoo

  • 3 பதிலளிப்புகள்
  • 87 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by mahalanobis

Hello,

I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?

Hello, I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.

Read this answer in context 👍 5

All Replies (3)

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.

The issuer is "IT Department". I didn't attach a screenshot beacause details are not written in English.

mahalanobis மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.