Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash crashes in Firefox whenever I adjust the volume using the keyboard.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by lalalei2001

lalalei2001
lalalei2001
more options

I'm using Firefox 40.0.3, my Flash is 20.0.0.86, and my computer is Windows XP. This only started after upgrading to Flash 20, so I'm pretty sure it's not my computer or Firefox.

I'm using Firefox 40.0.3, my Flash is 20.0.0.86, and my computer is Windows XP. This only started after upgrading to Flash 20, so I'm pretty sure it's not my computer or Firefox.

All Replies (2)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

lalalei2001
lalalei2001 கேள்வியின் உரிமையாளர்
more options

I'm not sure how disabling protected mode would help things. :\ I tried disabling the hardware accelerator, though.