This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lose my internet connection after about an hour having to reboot to get it back

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

jetsound1
jetsound1
more options

I still use windows XP with BullGuard security but it seems as though when looking thru my mail in Yahoo the lock on the tool bar is green but after time I noticed it turned to yellow and shortly thereafter as usual I lose my internet connection and the only way to get it back is to reboot, hence, resetting my personal settings. I have tinkered with both Windows , Firefox and BullGuard but cannot seem to figure this one out. Any Idea's/help greatly appreciated. Thanks

I still use windows XP with BullGuard security but it seems as though when looking thru my mail in Yahoo the lock on the tool bar is green but after time I noticed it turned to yellow and shortly thereafter as usual I lose my internet connection and the only way to get it back is to reboot, hence, resetting my personal settings. I have tinkered with both Windows , Firefox and BullGuard but cannot seem to figure this one out. Any Idea's/help greatly appreciated. Thanks

All Replies (1)

FredMcD
FredMcD
more options

For now, disable BullGuard. It has caused trouble for Firefox.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia