This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Any way to way get back this 7zip attachment from thunderbird?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Matt

xura
xura
more options

I recently requested a file I needed and when I opened the e-mail with the attached 7zip file Thunderbird suddenly decided there was no attachment. After a quick look through the e-mail source I was able to locate that there was an attachment and even where it might be. But I have no way of retrieving it as the file only seem to be accessible by Thunderbird. while I have asked for the files to be sent again I would like to find a solution if this happens again.

I recently requested a file I needed and when I opened the e-mail with the attached 7zip file Thunderbird suddenly decided there was no attachment. After a quick look through the e-mail source I was able to locate that there was an attachment and even where it might be. But I have no way of retrieving it as the file only seem to be accessible by Thunderbird. while I have asked for the files to be sent again I would like to find a solution if this happens again.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

When you choose to open an attachment, Thunderbird writes it to the system temp folder. If your computer or anti virus is so configured incorrectly it may simply be deleting the file as fast as Thunderbird writes it. Or it might just think there is a virus in the attachment.