This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is preventing flash player from working. How do I fix it?

I have a mac. Recently there was a notice for an upgraded version of flash - I agreed for the download -- but the file could not be download . I kept getting notices to upgrade but it failed every time.

I have a mac. Recently there was a notice for an upgraded version of flash - I agreed for the download -- but the file could not be download . I kept getting notices to upgrade but it failed every time.

All Replies (1)

Hmm, there are some fake notifications that lead to malware, but if the malware was for Windows, that could explain why it didn't "work" on your Mac.

Can you install Flash 22 successfully from Adobe's website:

https://get.adobe.com/flashplayer/

See also: Install the Flash plugin to view videos, animations and games