This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need to run v38.1 and it's on my PC, but all that runs is v45.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Zenos

CapnCAVU
CapnCAVU
more options

Help says that Thunderbird v45 cannot Import from Outlook. The workaround is to run v31.8 to do the Import, then update to v45.

I have v31.8 on my PC - it's in the Add/Remove Programs list - along with v45.

But v31.8 does not appear in the Program Files (x386) folder - only v45 is in there.

How can I find and run v31.8 so that I may do my Outlook import?

Thanks.

Help says that Thunderbird v45 cannot Import from Outlook. The workaround is to run v31.8 to do the Import, then update to v45. I have v31.8 on my PC - it's in the Add/Remove Programs list - along with v45. But v31.8 does not appear in the Program Files (x386) folder - only v45 is in there. How can I find and run v31.8 so that I may do my Outlook import? Thanks.

All Replies (1)

Zenos
Zenos
more options

I think Windows lies, or at least becomes confused about which version of Thunderbird is installed. I suggest you uninstall it (or both Thunderbirds) and re-install the 31 version that you wish to use.

If both versions are installed you should be able to run either using a link to its own executable file. But I suspect the older version isn't really there.

Note that if you were to do this, you might find addons being disabled and uninstalled, reinstalled or updated when you switch versions.

Previous and current versions of Thunderbird are available here:

https://ftp.mozilla.org/pub/thunderbird/releases/

Zenos மூலமாக திருத்தப்பட்டது