This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox playback of Mp3 on Wix.com very choppy but works in Chrome

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by Oxylatium

MrMusic
MrMusic
more options

I created a music site on Wix.Com. the mp3's played fine until a couple days ago. Now playback is very choppy on all mp3's. I tried listening in Chrome and everything plays smooth. I tried refreshing Firefox. I cleared all cache. Restarted browser and computer, nothing works. I contacted Wix Support, they could not recreate the issue.

Can you help?

I created a music site on Wix.Com. the mp3's played fine until a couple days ago. Now playback is very choppy on all mp3's. I tried listening in Chrome and everything plays smooth. I tried refreshing Firefox. I cleared all cache. Restarted browser and computer, nothing works. I contacted Wix Support, they could not recreate the issue. Can you help?

All Replies (3)

Oxylatium
Oxylatium
more options

Any link to MP3 files?

MrMusic
MrMusic கேள்வியின் உரிமையாளர்
more options

the site the mp3's are located on is: as5609.wix.com/jumpcity . from there you need to go to the Music tab... all mp3's are there... all choppy on my Firefox.. but they play clean and smooth in chrome... I do not like to use chrome so I am truly hoping you all can help me fix this.

Oxylatium
Oxylatium
more options

I tested 3 or 4 tracks and the playback is fine with FF48 on my Win 7 x64.

Could you make a test with a clean profile, please. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles